Claims
Reporting a loss
You may report a claim through Interstate by submitting a Loss Report form and any attachments to our claims department by FAX: 814-255-6010 to the attention of "CLAIMS" or by EMAIL to claims@interstate-insurance.com.

Loss Notice Forms

You may also report a loss directly to the insurance carrier pursuant to the information contained in your policy or claims packet

OR

Click Here to report a claim – direct to the carrier.

To ensure prompt, efficient claims adjusting please make sure the loss notice includes:
  • Policy number and full name of policy holder.
  • Exact location of loss and a detailed description of the occurrence.
  • Phone numbers where policy holder and claimant can be reached.
  • Name of a contact person at the insured’s location.
  • If the police investigated - the incident number and telephone number of the police department.
  • Contact information for any witnesses.
  • If a commercial auto loss - the location of the damaged unit and phone number for that location.

In the event of a loss, please advise your insureds to:
  • Take measure to protect property from further damage.
  • Obtain emergency repair receipts, photographs, invoices or other documentation of the claim.
  • Report the loss to the police if the claim involves a commercial auto or is due to a violation of law such as suspected arson or vandalism.

Interstate Insurance Management
2307 Menoher Blvd., Johnstown, PA 15905
Call: 814-255-7878
Fax: 814-255-6010
1-800-452-0297

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Interstate Insurance Management is a series of RSG Underwriting Managers, LLC, a Delaware limited liability company based in Illinois. RSG Underwriting Managers, LLC, is a subsidiary of Ryan Specialty Group, LLC (RSG). Interstate Insurance Management works directly with brokers, agents and insurance carriers, and as such does not solicit insurance from the public. Some products may only be available in certain states, and some products may only be available from surplus lines insurers. In California: RSG Insurance Services, LLC (License #0E50879). (c)2021 Ryan Specialty Group, LLC