Claims
Reporting a loss
You may report a claim through Interstate by submitting an Acord Loss Report form and any attachments to our claims department by FAX: 814-255-6010 to the attention of "CLAIMS" or by EMAIL to claims@interstate-insurance.com.

Acord Loss Notice Forms

You may also report a loss directly to the insurance carrier pursuant to the information contained in your policy or claims packet

OR

Click Here to report a claim – direct to the carrier.

To ensure prompt, efficient claims adjusting please make sure the loss notice includes:
  • Policy number and full name of policy holder.
  • Exact location of loss and a detailed description of the occurrence.
  • Phone numbers where policy holder and claimant can be reached.
  • Name of a contact person at the insured’s location.
  • If the police investigated - the incident number and telephone number of the police department.
  • Contact information for any witnesses.
  • If a commercial auto loss - the location of the damaged unit and phone number for that location.

In the event of a loss, please advise your insureds to:
  • Take measure to protect property from further damage.
  • Obtain emergency repair receipts, photographs, invoices or other documentation of the claim.
  • Report the loss to the police if the claim involves a commercial auto or is due to a violation of law such as suspected arson or vandalism.

Contacts
Kelly Smith

Kelly Smith

Administrative Assistant

Interstate Insurance Management
2307 Menoher Blvd., Johnstown, PA 15905
Call: 814-255-7878
Fax: 814-255-6010
1-800-452-0297

Interstate Insurance Management is a series of RSG Underwriting Managers, LLC. RSG Underwriting Managers is a Delaware Series limited
liability company and a subsidiary of Ryan Specialty Group, LLC. In California: RSG Insurance Services, LLC License # 0E50879
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