About Interstate


Interstate Insurance Management operates as an MGA/binding authority and program specialist, underwriting over 1000 classes of small commercial business along with select programs on a wholesale basis through independent agents. With our underwriting expertise and broad carrier relationships, we are committed to making a difference for our retail producers through well designed product offerings delivered with unparalleled service. We provide wholesale market alternatives to agents in the underwriting and placement of specialty insurance including:



Family owned and operated in our third generation, we provide retail producers access to a diverse array of top specialty markets.


In addition to unsurpassed market access, we provide innovative technology solutions that allow us to deliver, quote and service your accounts with unparalleled speed.

Our Team
Jack Buchan

Jack Buchan

President / Chief Executive Officer

John Maurizio

John Maurizio

Chief Administrative Officer

Larry DeFrances

Larry DeFrances

Executive Vice President / Underwriting Manager-Auto

Connie Kennedy

Connie Kennedy

Vice President / Underwriting Manager-P&C

Jeffrey McDonough

Jeffrey McDonough

Maryland Operations Manager

Dennis Beecher

Dennis Beecher

Senior Underwriter-Auto

Ann Wysocki

Ann Wysocki

Senior Underwriter-Auto

Jeff Thomas

Jeff Thomas

Senior Underwriter-P&C

Adrienne Secriskey

Adrienne Secriskey

Senior Underwriter-Auto






What We Do


We are an outsourced marketing and underwriting branch for most of our specialty insurance carriers, having full underwriting authority on 90% of the business we write. Here is what we do for you


Marketing:
  • Provides you with marketing information to use with your insureds
  • Seminars - conducts annual seminars where you receive six hours of certified credits free of charge
  • Sales Support - your underwriter will accompany you during your sales presentation if you wish
  • Carrier Visits - we can arrange visits with you and your insured
  • Multiple Markets - accounts are marketed to multiple specialty carriers

Underwriting:
  • Receives - logs - assigns - and responds immediately to your submissions
  • Reviews submissions and requests additional underwriting information if necessary
  • Reviews claims history
  • Analyzes underwriting information to determine the most suitable carrier and coverage form for the submission
  • Orders and reviews inspections, MVRs, SAFER, etc
  • Generates Quote
  • Sends quote to you including terms, conditions and exclusions
  • Discusses proposal with you and negotiates final terms
  • Binds coverage sending you notice
  • Sets up payment terms
  • Monitors changes during policy period

Policy Issuance:
  • Issues and reviews policy for accuracy
  • Emails or sends copy of policy to you
  • Processes endorsements and delivers to you
  • Sends you expiration notice

Accounting:
  • Prepares and issues account statements or invoices
  • Works with premium finance companies
  • Collects premiums
  • Pays you and our carriers
  • Reconciles Bordeaux
  • Issues cancellations for non-payment and reinstatement when payment received
  • Calculates, collects and files surplus lines tax as required
  • Prepares Monthly agent and carriers production reports for review by management
  • Monitors internal production goals
  • Participates in annual audits by carrier

Claims:
  • Receives and reviews loss notice and enters claim information into our database
  • Immediately notifies carrier of claim
  • Where we have in-house claim authority we immediately assign the claim to a professional claims adjuster/appraiser or attorney (where coverage is questionable) and work with the claims professional to resolve the claim
Quick Contacts
Administration/Service Issues
  • Jack Buchan, President / Chief Executive Officer

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    814-255-7878

  • John Maurizio, Chief Administrative Officer

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    814-255-7878

  • Kelly Smith, Administrative Assistant

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    814-255-7878

  • Accounting
  • John Maurizio, Chief Administrative Officer

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    814-255-7878

  • Betsy Flynn, Accounting Assistant

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    814-255-7878

  • Chad Stape, Accounting Assistant

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    814-255-7878

  • Stephanie McCoy, Cancellations/Reinstatements

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    814-255-7878

  • Claims
  • Kelly Smith, Administrative Assistant

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    814-255-7878

  • Business Development
  • Jeffrey McDonough, Maryland Operations Manager

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    410-628-1744

  • W. Scott King III, Business Development Director

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    814-619-9900

  • Kevin McKernan, Business Development Executive

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    804-787-0085

  • Information Technology
  • Stephanie Carroll, IT Department Manager

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  • Joyce Block, Software Developer

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  • Mike Fahy, Software Developer

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  • Commercial Auto
  • Larry DeFrances, Executive Vice President / Underwriting Manager-Auto

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    814-255-7878

  • Adrienne Secriskey, Senior Underwriter-Auto

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    814-255-7878

  • Ann Wysocki, Senior Underwriter-Auto

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    814-255-7878

  • April Sees, Underwriter-Auto

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  • Dennis Beecher, Senior Underwriter-Auto

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  • Heather Connor, Underwriter-Auto

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  • Jordan DeFrances, Underwriter-Auto

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  • Kristine Hutzell, Underwriter-Auto

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  • Marcie McDermott, Underwriter-Auto

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  • Mary Ann Manculich, Underwriter-Auto

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  • Pamela Spangler, Underwriter-Auto

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  • Sandy Beecher, Underwriter-Auto

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  • Abby Ritenour, Account Control Technician-Auto

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  • Brittany Amrhein, Assistant Underwriter-Auto

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  • Jolene Komara, Account Control Technician-Auto

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  • Lara Brownlee, Assistant Underwriter-Auto

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  • Lorie Podolak, Assistant Underwriter-Auto

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  • Jessie Smidga, Policy Issuance-Auto

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  • Leslie Lee, Policy Issuance-Auto

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  • Amanda Walters, Account Control Technician-Auto

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  • - Auto Team 1
  • Marcie McDermott, Underwriter-Auto

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  • Sandy Beecher, Underwriter-Auto

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  • Lara Brownlee, Assistant Underwriter-Auto

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  • - Auto Team 2
  • Jordan DeFrances, Underwriter-Auto

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    410-628-1744

  • Kristine Hutzell, Underwriter-Auto

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  • Lorie Podolak, Assistant Underwriter-Auto

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  • - Auto Team 3
  • Ann Wysocki, Senior Underwriter-Auto

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  • Heather Connor, Underwriter-Auto

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  • Jolene Komara, Account Control Technician-Auto

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  • - Auto Team 4
  • Adrienne Secriskey, Senior Underwriter-Auto

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    814-255-7878

  • April Sees, Underwriter-Auto

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    814-255-7878

  • Abby Ritenour, Account Control Technician-Auto

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    814-255-7878

  • - Auto Team 5
  • Larry DeFrances, Executive Vice President / Underwriting Manager-Auto

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    814-255-7878

  • Dennis Beecher, Senior Underwriter-Auto

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    814-255-7878

  • Mary Ann Manculich, Underwriter-Auto

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    814-255-7878

  • Pamela Spangler, Underwriter-Auto

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    814-255-7878

  • Brittany Amrhein, Assistant Underwriter-Auto

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    814-255-7878

  • Property & Casualty
  • Connie Kennedy, Vice President / Underwriting Manager-P&C

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    814-255-7878

  • Jeffrey McDonough, Maryland Operations Manager

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    410-628-1744

  • Amy Devlin, Underwriter-P&C

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  • Francisca Lee, Underwriter-P&C

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  • James Buchan, Underwriter-P&C

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  • Jeff Thomas, Senior Underwriter-P&C

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  • Joseph Henderson, CAT/P&C Binding Underwriter

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    410-628-1744

  • Lee Morris, Underwriter-P&C

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    410-628-1744

  • Lindsay Dorian, Underwriter-P&C

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  • Melanie Norland, Underwriter-P&C

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  • Tangie Hinegardner, Senior Underwriter-P&C

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  • Alison McKinney, Account Control Technician P&C

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  • Cindy Sleppy, Account Control Technician-P&C

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  • Jeffrey McDonough Jr., Assistant Underwriter-P&C

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    410-628-1744

  • Laurie Stanton, Policy Issuance-P&C

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  • Susan Bistransky, Policy Issuance-P&C

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  • Pennsylvania Office
  • Jack Buchan, President / Chief Executive Officer

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    814-255-7878

  • Larry DeFrances, Executive Vice President / Underwriting Manager-Auto

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    814-255-7878

  • Connie Kennedy, Vice President / Underwriting Manager-P&C

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    814-255-7878

  • John Maurizio, Chief Administrative Officer

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    814-255-7878

  • Stephanie Carroll, IT Department Manager

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    814-255-7878

  • W. Scott King III, Business Development Director

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    814-619-9900

  • Adrienne Secriskey, Senior Underwriter-Auto

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    814-255-7878

  • Amy Devlin, Underwriter-P&C

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    814-255-7878

  • Ann Wysocki, Senior Underwriter-Auto

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    814-255-7878

  • April Sees, Underwriter-Auto

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    814-255-7878

  • Dennis Beecher, Senior Underwriter-Auto

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    814-255-7878

  • Heather Connor, Underwriter-Auto

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    814-255-7878

  • James Buchan, Underwriter-P&C

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    814-255-7878

  • Jeff Thomas, Senior Underwriter-P&C

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    814-255-7878

  • Kristine Hutzell, Underwriter-Auto

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    814-255-7878

  • Marcie McDermott, Underwriter-Auto

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    814-255-7878

  • Mary Ann Manculich, Underwriter-Auto

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    814-255-7878

  • Pamela Spangler, Underwriter-Auto

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    814-255-7878

  • Abby Ritenour, Account Control Technician-Auto

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    814-255-7878

  • Alison McKinney, Account Control Technician P&C

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    814-255-7878

  • Brittany Amrhein, Assistant Underwriter-Auto

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    814-255-7878

  • Cindy Sleppy, Account Control Technician-P&C

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    814-255-7878

  • Jolene Komara, Account Control Technician-Auto

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    814-255-7878

  • Lara Brownlee, Assistant Underwriter-Auto

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    814-255-7878

  • Lorie Podolak, Assistant Underwriter-Auto

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    814-255-7878

  • Jessie Smidga, Policy Issuance-Auto

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    814-255-7878

  • Laurie Stanton, Policy Issuance-P&C

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    814-255-7878

  • Leslie Lee, Policy Issuance-Auto

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    814-255-7878

  • Amanda Walters, Account Control Technician-Auto

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    814-255-7878

  • Betsy Flynn, Accounting Assistant

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    814-255-7878

  • Chad Stape, Accounting Assistant

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    814-255-7878

  • Joyce Block, Software Developer

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    814-255-7878

  • Kelly Smith, Administrative Assistant

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  • Mike Fahy, Software Developer

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    814-255-7878

  • Stephanie McCoy, Cancellations/Reinstatements

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    814-255-7878

  • Maryland Office
  • Jeffrey McDonough, Maryland Operations Manager

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    410-628-1744

  • Francisca Lee, Underwriter-P&C

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    410-628-1744

  • Jordan DeFrances, Underwriter-Auto

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    410-628-1744

  • Joseph Henderson, CAT/P&C Binding Underwriter

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    410-628-1744

  • Lee Morris, Underwriter-P&C

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    410-628-1744

  • Lindsay Dorian, Underwriter-P&C

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    814-255-7878

  • Tangie Hinegardner, Senior Underwriter-P&C

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    814-255-7878

  • Jeffrey McDonough Jr., Assistant Underwriter-P&C

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    410-628-1744

  • Virginia Office
  • Kevin McKernan, Business Development Executive

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    804-787-0085

  • Interstate Insurance Management
    2307 Menoher Blvd., Johnstown, PA 15905
    Call: 814-255-7878
    Fax: 814-255-6010
    1-800-452-0297

    Interstate Insurance Management is a series of RSG Underwriting Managers, LLC. RSG Underwriting Managers is a Delaware Series limited
    liability company and a subsidiary of Ryan Specialty Group, LLC. In California: RSG Insurance Services, LLC License # 0E50879
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